MFA-Duo Overview
This document contains links to documents for installing, uninstalling, and troubleshooting MFA Duo issues.
What is Multi-factor Authentication (MFA)?
Multi-factor authentication (MFA) strengthens access security by requiring multiple methods (also referred to as factors) to verify your identity. These factors can include something you know - like a username and password, plus something you have - like a smartphone app to approve authentication requests.
MFA protects against phishing, social engineering and password brute-force attacks and secures your logins from attackers exploiting weak or stolen credentials.
|
Phone/Tablet Document Link | Token/Fob Document Link | USB Document link |
---|---|---|---|
Getting Started |
MFA-Duo - First Time Setup for Smartphone or Tablet | MFA-Duo - How to Register a Token/Fob | MFA-Duo - How to Register a USB Security Key |
Using Duo |
MFA-Duo - Sending a Push to Your Smartphone or Tablet | MFA-Duo - How to use a token/fob | MFA-Duo - How to Use a USB Security Key |
Requesting a Bypass Code |
MFA-Duo - Request a Temporary Passcode | MFA-Duo - Generating Backup Passcodes for Future Use |
|
Adding a new Device | Removing a Device | Device Settings | Setting a Default Device |
---|---|---|---|---|
Managing Devices |
MFA-Duo - Adding Secondary/Backup Devices | MFA-Duo - Removing Devices | MFA-Duo - Managing Multi-factor Authentication Device Settings | MFA-Duo - Setting a Default Login Device |
Troubleshooting
Phone/Tablet
Reactivating Duo
- MFA Duo – Reactivate Duo on a Mobile Device
- MFA-Duo - What to do when changing SIM card, Phone Number or Phone
Token/Fob
Token/Fob not Working
NetID Change
Accessibility and Usability
General Information
Best Practices Eligibility "Remember Me"FunctionSee Also
- MFA-Duo - What is a passcode and how is it used?
- MFA-Duo - What if I don't have a Smartphone?
- MFA-Duo - What to Do if You Find a Lost Token/Fob
- MFA-Duo - What is the best way to use MFA-Duo when traveling?
- MFA-Duo - What do I do if I am transferring or leaving UW-Madison? (Employee)
- MFA-Duo - Duo Mobile App Privacy Information